Information Technology

Categories (13)

Accounts & Access

This category will contain information about various types of accounts (email, EPIC, Banner, etc.....)
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Computers & Mobile Devices

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Enterprise Applications and Database

Knowledge base articles regarding Banner, Ellucian, Jamf, SharePoint, Office365, Concur, Self Service, and other enterprise applications.
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Classroom Services

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IT Purchasing

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SharePoint & Office 365

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Software & Applications

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Telephone & Voicemail

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Wireless & Networking

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Information Security / Cybersecurity

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Printing

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Educational Technology

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Lab Devices

Student Lab Devices that may require intervention from IT to act as Vendor/College Liasons and assisted support.
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Articles (8)

Connecting To External Displays (MS Windows)

I Drive to OneDrive Migration - FAQ, Troubleshooting & Common Solutions

Information, troubleshooting & common solutions related to the I Drive to OneDrive migration.

IT Service Level Agreements (SLAs)

Laptop Locker

Remote and Hybrid Work Mandatory Training

Employee training for remote and hybrid work

Returning to Campus - Setting Up Your Computer

Instructions on setting up a desktop workstation

WesternU's IT Ecosystem

What to Expect After Graduation

Explains what access will be retained or lost upon graduation, with instructions on keeping your account, files, and email activeq