1. Knowledge Base
  2. Information Technology

Information Technology

Categories (14)

Accounts & Access

This category will contain information about various types of accounts (email, EPIC, Banner, etc.....)

Computers & Mobile Devices

Enterprise Applications and Database

Knowledge base articles regarding Banner, Ellucian, Jamf, SharePoint, Office365, Concur, Self Service, and other enterprise applications.

Classroom Services

IT Purchasing

SharePoint & Office 365

Software & Applications

Telephone & Voicemail

Wireless & Networking

Websites & Web Content Management

Cyber Security

Printing

Educational Technology

3D Technology

Articles (6)

E-mail Cloud Migration - FAQ, Troubleshooting & Common Solutions

Information, troubleshooting & common solutions related to e-mail cloud migration.

Google Apps

I Drive to OneDrive Migration - FAQ, Troubleshooting & Common Solutions

Information, troubleshooting & common solutions related to the I Drive to OneDrive migration.

IT Service Level Agreements (SLAs)

WesternU's IT Ecosystem

What to Expect After Graduation (Office 365)

Explains what access will be retained or lost upon graduation, with instructions on keeping your account, files, and email activeq