This category will contain information about various types of accounts (email, EPIC, Banner, etc.....)

Categories (4)

Knowledge base articles regarding Banner, Ellucian, Jamf, SharePoint, Office365, Concur, Self Service, and other enterprise applications.

Information about WesternU e-mail.

For EPIC and other EHR systems

Articles related to accessing network and shared folders (J:, W:, etc....)

Articles (5)

MFA support for Mac Mail

Issues with Multi factor Authentication (MFA) on Mac Mail.

Multi-Factor Authentication (MFA)

Instructions and information about Multi-Factor Authentication

New Employee IT Cheat Sheet

A document with useful instructions and service requests for users just starting out at the University.

Setting Up the Microsoft Authentication App

Instructions on how to set up and use the Microsoft Authenticator app for use with WesternU Multi-Factor Authentication