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Reference Guide for Epic Remote Access

Quick and easy instructions on how to add a voice over to your PowerPoint presentation

Instructions to allow a technician remote access to your computer.

Information related to working from home and IT Security.

How to enable smooth streaming on Mediasite presentations to improve video playback.

List of Mediasite Schedulers- staff members on campus who have access to schedule/retrieve/maintain recordings in the management portal.

How to download and use the Mediasite Desktop Recorder as well as how to access recordings in the user portal. Any user with a WesternU email is able to download and use this software on their personal desktop or laptop.

For faculty and staff users utilizing Mediasite Desktop Recorder- how to post presentations into a shared folder so that they might be moved to the correct area for user access.

Classrooms on campus that have Mediasite lecture capture recording capability.

Getting started with Microsoft Teams

Learn how to blur your background for video calls in Microsoft Teams

Learn how to use commands in MS Teams, and what commands are available to WesternU employees

Employee training for remote and hybrid work