- Knowledge Base
- Information Technology
- Wireless & Networking
Instructions for downloading, installing, configuring, and connecting to WesternU using the GlobalProtect VPN
- Knowledge Base
- Clinical Services
This purpose of this article is to explain the various scenarios in which a student and/or staff member may request access to the medical records systems and the necessary requirements they need to fulfill in order for their request to be granted.
- Knowledge Base
- Information Technology
- Classroom Services
- Zoom
- Knowledge Base
- Information Technology
- Classroom Services
- Zoom
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
The minimum and recommended specifications for laptops to be used by students at the University.
- Knowledge Base
- Clinical Services
Reference guide for printing labels out of Epic
- Knowledge Base
- Information Technology
- Accounts & Access
Instructions on how to set up and use the Microsoft Authenticator app for use with WesternU Multi-Factor Authentication
- Knowledge Base
- Information Technology
- Software & Applications
- EHR Applications
This article was written to assist anyone who prints documents directly from Epic. It will guide you through adding a network printer to your computer, setting it as default and resolving issues when printing.
- Knowledge Base
- Information Technology
- Accounts & Access
Instructions and information about Multi-Factor Authentication
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
- Android
Instructions to add your WesternU email address to an Android device
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
- Apple Devices
iOS WesternU Email Setup
- Knowledge Base
- Information Technology
- SharePoint & Office 365
How to log in and access Office 365 applications
- Knowledge Base
- Information Technology
- Accounts & Access
- Email and Calendar
Instructions for how to add a shared mailbox to Outlook
- Knowledge Base
- Information Technology
- Software & Applications
- Adobe
How to create a self-signed digital signature in Adobe Acrobat
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
Instructions on how to clear the cache and cookies on modern Desktop web browsers
- Knowledge Base
- Clinical Services
Reference Guide for Epic Remote Access
- Knowledge Base
- Information Technology
- Software & Applications
- Video Conferencing Solutions
Getting started with Microsoft Teams
- Knowledge Base
- Information Technology
- Wireless & Networking
Information and connections instructions for the eduroam network.
- Knowledge Base
- Information Technology
- Enterprise Applications and Database
- Knowledge Base
- Information Technology
- Classroom Services
- Zoom
- Knowledge Base
- Information Technology
- Software & Applications
- Printing
- Knowledge Base
- Information Technology
- Accounts & Access
A document with useful instructions and service requests for users just starting out at the University.
- Knowledge Base
- Information Technology
- Software & Applications
- EHR Applications
This article is to guide providers who need to place orders for patients in Epic. The former method of placing orders, Order Entry, has been replaced by the Visit Taskbar.
- Knowledge Base
- Information Technology
- Classroom Services
- Zoom
- Knowledge Base
- Information Technology
- Educational Technology
- Mediasite
How to download and use the Mediasite Desktop Recorder as well as how to access recordings in the user portal. Any user with a WesternU email is able to download and use this software on their personal desktop or laptop.