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This purpose of this article is to explain the various scenarios in which a student and/or staff member may request access to the medical records systems and the necessary requirements they need to fulfill in order for their request to be granted.
- Knowledge Base
- Information Technology
- Wireless & Networking
Instructions for downloading, installing, configuring, and connecting to WesternU using the GlobalProtect VPN
- Knowledge Base
- Clinical Services
Reference guide for printing labels out of Epic
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
The minimum and recommended specifications for laptops to be used by students at the University.
- Knowledge Base
- Information Technology
- Classroom Services
- Zoom
- Knowledge Base
- Information Technology
- Wireless & Networking
Information and connections instructions for the eduroam wireless network.
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
Instructions on how to clear the cache and cookies on modern Desktop web browsers
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
- Apple Devices
iOS WesternU Email Setup
- Knowledge Base
- Clinical Services
Reference Guide for Epic Remote Access
- Knowledge Base
- Information Technology
- SharePoint & Office 365
How to log in and access Office 365 applications.
- Knowledge Base
- Information Technology
- Accounts & Access
Instructions on how to set up and use the Microsoft Authenticator app for use with WesternU Multi-Factor Authentication
- Knowledge Base
- Information Technology
- Classroom Services
- Zoom
- Knowledge Base
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- Knowledge Base
- Information Technology
- Accounts & Access
- Email and Calendar
Instructions for how to add a shared mailbox to Outlook
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
- Android
Instructions to add your WesternU email address to an Android device
- Knowledge Base
- Information Technology
- Classroom Services
- Zoom
- Knowledge Base
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- Computers & Mobile Devices
- Apple Devices
- Knowledge Base
- Information Technology
- Software & Applications
- Adobe
How to create a self-signed digital signature in Adobe Acrobat
- Knowledge Base
- Information Technology
- Software & Applications
- Video Conferencing Solutions
Getting started with Microsoft Teams
- Knowledge Base
- Information Technology
- Accounts & Access
Instructions and information about Multi-Factor Authentication
- Knowledge Base
- Information Technology
- Accounts & Access
A document with useful instructions and service requests for users just starting out at the University.
- Knowledge Base
- Clinical Services
For reference on accessing the Epic system from WesternU
- Knowledge Base
Instructions on using and navigating the support.westernu.edu portal.
- Knowledge Base
- Information Technology
- Accounts & Access
- Email and Calendar