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- Knowledge Base
- Information Technology
- Computers & Mobile Devices
- Knowledge Base
- Information Technology
- Software & Applications
Summary of Self Service on Mac
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
- Apple Devices
- Knowledge Base
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- Accounts & Access
- Email and Calendar
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
- Apple Devices
- Knowledge Base
- Information Technology
- Accounts & Access
- Email and Calendar
Instructions for how to add a shared mailbox to Outlook
- Knowledge Base
- Information Technology
- Wireless & Networking
Instructions for downloading, installing, configuring, and connecting to WesternU using the GlobalProtect VPN
- Knowledge Base
- Information Technology
- Software & Applications
- Student Software
- Examsoft/Examplify
Download links for the latest version of Examplify for Windows, Mac, and Ipads.
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
The minimum and recommended specifications for laptops to be used by students at the University.
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
Instructions on how to clear the cache and cookies on modern Desktop web browsers
- Knowledge Base
- Information Technology
- Accounts & Access
- Email and Calendar
Instructions on adding/removing your WesternU email to your MacOS devices through either Outlook or the Mac Mail app
- Knowledge Base
- Information Technology
- Wireless & Networking
Information and connections instructions for the eduroam wireless network.
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
Instructions to allow a technician remote access to your computer.
- Knowledge Base
- Information Technology
- Information Security / Cybersecurity
Information related to working from home and IT Security.
- Knowledge Base
- Information Technology
- Accounts & Access
Issues with Multi factor Authentication (MFA) on Mac Mail.