Recent Articles

Software Center

Summary of Software Center and what it does

Laptop Locker

Tips to help with hearing impairment in a Zoom meeting.

For reference on accessing the Epic system from WesternU

Contact information for ExamSoft / Examplify Issues

How to install SPSS 27 on non-WesternU computers.

For staff with Mediasite Scheduler access- how to load an external video into the platform and make it accessible to viewers.

Reference Guide for Epic Remote Access

Instructions on using and navigating the support.westernu.edu portal.

Information and connections instructions for the eduroam network.

Learn how to use Breakout Rooms in teams

Learn how to take meeting attendance in Microsoft Teams

Learn how to use commands in MS Teams, and what commands are available to WesternU employees

Learn how to blur your background for video calls in Microsoft Teams

Getting started with Microsoft Teams

List of Mediasite Schedulers- staff members on campus who have access to schedule/retrieve/maintain recordings in the management portal.

Comparison of Microsoft Teams and Zoom to better assist you with choosing the application that suits your needs

Instructions for downloading, installing, configuring, and connecting to WesternU using the GlobalProtect VPN

How to load personal recordings not made through Mediasite to the My Mediasite portal.

Instructions for how to add a shared mailbox to Outlook

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