Search 73 Results

Can't Find What You Are Looking For? Sign In Now
You are currently not logged in and some search results only show up if you login.

WesternU's IT Ecosystem

  1. Knowledge Base
  2. Information Technology
application for WesternU’s faculty and staff to visit with the intention of gaining a better understanding of our technology products and how they may or may not integrate For our IT team to provide better

ExamID and ExamMonitor

  1. Knowledge Base
  2. Information Technology
  3. Software & Applications
  4. Student Software
  5. Examsoft/Examplify
Assistance? For further assistance with Examplify/Examsoft, please contact their support team using the information below: Monday-Friday 8:30am-8:30pm EST (866)429-8889 or (954)429-8889 support@examsoft.com

Accessing a Shared Mailbox

  1. Knowledge Base
  2. Information Technology
  3. Accounts & Access
  4. Email and Calendar
? How do I access a shared mailbox in Outlook Web Access (OWA)? Step-by-step Adding a shared mailbox in Outlook for Windows 1. To add another mailbox, launch Microsoft Outlook 2016 then click

Multi-Factor Authentication (MFA)

  1. Knowledge Base
  2. Information Technology
  3. Accounts & Access
Android: https://play.google.com/store/apps/details?id=com.azure.authenticator iPhone: https://itunes.apple.com/app/microsoft-authenticator/id983156458  In the app, press the

Epic Scanning (Front Desk, Onbase)

  1. Knowledge Base
  2. Clinical Services
into Epic before, there is some additional setup required by the Epic Support team.  Please call Tech Support at x5432 to have a ticket created. Troubleshooting

Joining a Zoom Meeting

  1. Knowledge Base
  2. Information Technology
  3. Classroom Services
  4. Zoom
 meeting ID provided by the host/organizer. Click Join. When asked if you want to open zoom.us, click Allow. ​​​​​​​ Microsoft Edge or Internet Explorer Open Edge or Internet

Simulators and Equipment Brochure

  1. Knowledge Base
  2. S.M.a.R.T. Lab
Trauma HAL is specifically engineered to meet the training need of first responders, EMS, and in-hospital emergency teams. Trauma HAL helps teams engage in true-to-life training exercises to

New Employee IT Cheat Sheet

  1. Knowledge Base
  2. Information Technology
  3. Accounts & Access
is recommended to use the Authenticator App for this. Multi-Factor Authentication Instructions Microsoft Authenticator Instructions   Set up Voicemail Your voicemail will need setup

RWC Cooper Hall AV Training

  1. Knowledge Base
  2. Information Technology
  3. Classroom Services
  4. Classrooms
back on the next time Teleconference Instructions: Log into the teleconferencing session (Zoom, Teams, and others similar software), and the video source and audio sources should be configured

RWC Trendle Hall AV Training

  1. Knowledge Base
  2. Information Technology
  3. Classroom Services
  4. Classrooms
Teleconference Instructions: Log into the teleconferencing session (Zoom, Teams, and others similar software), and the video source and audio sources should be configured automatically

Top Hat Test Accommodations

  1. Knowledge Base
  2. Information Technology
  3. Educational Technology
  4. Top Hat
enabled by Top Hat's Support team. Requests (including the course join code) can be submitted to support@tophat.com.     Headers Top Hat allows for the inclusion of headers in

SharePoint Permissions

  1. Knowledge Base
  2. Information Technology
  3. SharePoint & Office 365
SharePoint Online Team Site Permissions ... Question Who can modify SharePoint permissions?   Permission levels and there privileges Type Description Full Control Has full control

How to Get Ticket Updates & Escalate Tickets

  1. Knowledge Base
Question How do I ask for an update on a ticket, ask a question to the technician working on a ticket, or escalate a ticket if am I not getting updates/answers? TeamDynamix Tickets