Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Blank
Knowledge Base
Information Technology
Microsoft 365 & SharePoint
Outlook Online Archive
Outlook Online Archive
Tags
outlook
online
storage
archive
What is Outlook's Online Archive?
Outlook Online Archive is an online archive mailbox in the Outlook desktop app for both Windows and Apple computers.
Moving emails to Online Archive frees up space in a user's mailbox with the following properties:
Online Archive is only available with an Internet connection
The Online Archive is a separate mailbox in Outlook
The data in Online Archive is not stored on a user's computer.
Using the Outlook Online Archive is a great way to reduce the mailbox size and keep a user's inbox clean.
Using the Outlook Online Archive will free up storage space on a user's computer and will reduce the load time of the Outlook desktop app.
Detailed Information
Outlook Desktop App
The Online Archive will be shown as a separate mailbox in the Outlook Desktop app. It will display as
Online Archive - Username
When expanded the Online Archive mailbox will duplicate the sub-folders that are also selected to be Online Archived.
2 year Online Archiving is currently applied through an Exchange Policy.
Individual emails can also be clicked and dragged directly to the
Online Archive
mailbox at any time.
Outlook Web Access (OWA) Online Archive
In OWA the Online Archive mailbox has a different name, it is called
In-Place Archive - UserName
The
In-Place Archive
will have the same emails as in the
Online Archive
mailbox in the Outlook desktop app.
Searching for emails in Online Archive
By default, when searching for an item in Outlook it will search in the current mailbox.
In the Outlook desktop app, to search in the Online Archive as well, please select
All Mailboxes
next to the Search field.
In OWA, to search in the In-Place Archive as well, please select
All Folders
next to the Search field
The Online Archive mailbox may be searched directly for any emails older than 2 years old.
Additional Information
Manage email storage with online archive mailboxes - Microsoft Support
Sign in to leave feedback
0 reviews
Blank
Blank
Blank
Blank
Print Article
Deleting...
×
Share
Recipient(s)
- separate email addresses with a comma
Message
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://support.westernu.edu/TDClient/1848/Portal/KB/ArticleDet?ID=158500">https://support.westernu.edu/TDClient/1848/Portal/KB/ArticleDet?ID=158500</a><br /><br />Outlook Online Archive<br /><br />In 2025, WesternU implemented a two-year online archive. This article contains information detailing Outlook's Online Archiving that is used to free up storage space and improve the loading time of the Outlook desktop app.