This article provides an overview of key clinical areas within the Epic application. This is intended as a starting place for newly hired clinical/support staff. Please refer to your clinical leadership for workflows specific to your center.
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Scheduling and Registering a New Adult Patient: Part 1
Scheduling and Registering a New Adult Patient: Part 2
Overview of the Appointment Desk
Overview of Making Appointments
Overview of the Department Appointments Report (DAR)
Overview of the Snapboard
Interpreting Provider Schedules
Canceling and Rescheduling Appointments
Patient Arrival and Check In
Overview of Real-Time Eligibility Queries
Scheduling Follow-Ups and Checking Out Appointments
Office Visit Demonstration
Clinical Support Visit
Finding Patient Information
Clinic Administered Medications (MAR)
Overview of MyChart Patient Portal
EHR Account Request
Please ensure that you have completed the WesternU HIPAA Training before submitting the above request for your EHR (Epic) account to be created.
Epic (EHR) Remote Access Request
Use this form if you will need to access Epic from a location outside of the WesternU campuses.
WesternU HIPAA Training and Certification
How to Access Epic (from WesternU)