For Articles Related to Clinical/WesternU Health Facilities.
This purpose of this article is to explain the various scenarios in which a student and/or staff member may request access to the medical records systems and the necessary requirements they need to fulfill in order for their request to be granted.
Information on how to export report and workqueue data from within Epic to OCHIN's secure file storage.
This article was written for front desk and back office support staff who need to scan documents into Epic. It will provide instructions on how to properly scan documents into a patient's file, as well as provide assistance for common scanning issues.
This article provides an overview of key clinical areas within the Epic application. This is intended as a starting place for newly hired Providers. Please refer to your clinical leadership for workflows specific to your center.
This article provides an overview of key clinical areas within the Epic application. This is intended as a starting place for newly hired clinical/support staff. Please refer to your clinical leadership for workflows specific to your center.
Clinical/support staff tips for documenting a refill (prescription) encounter with a patient.
Clinical/support staff tips for documenting a telephone call with a patient.
Clinical/support staff tips for using the Screenings activity / collect patient responses.
Clinical/support staff tips for searching patient records and opening records from hospitals outside of WesternU.
Clinical/support staff tips for pre-charting documentation, such as chief complaint and patient vitals, under the Rooming tab of an encounter in Epic.
Clinical/support staff tips for modifying the provider of an existing appointment.
Provider tips for viewing your daily schedule of patient visits.
Provider tips on navigating the different sections of a chart, such as demographics, scanned documents and medications.
Clinical/support staff tips for entering patient SOGI information.
Clinical/support staff tips for pre-charting documentation, such as chief complaint and patient vitals, under the Rooming tab of an encounter in Epic.
Provider tips for documenting the diagnosis of a particular patient's encounter.
Occasionally, there will be two patient records in Epic for the same person. These are automatically flagged by Epic and moved into a "Potential Duplicates" workqueue. Some of these duplicate patient pairs are, in fact, separate persons (for example, twins that have the same birth date and last name). This article will direct you on how to verify that a flagged patient pair is in fact a duplicate, and, once verified, how to properly merge the records.