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This article was written for front desk and back office support staff who need to scan documents into Epic.  It will provide instructions on how to properly scan documents into a patient's file, as well as provide assistance for common scanning issues.

Information on how to export report and workqueue data from within Epic to OCHIN's secure file storage.

This article provides an overview of key clinical areas within the Epic application. This is intended as a starting place for newly hired Providers. Please refer to your clinical leadership for workflows specific to your center.

Provider tips on navigating the different sections of a chart, such as demographics, scanned documents and medications.

Clinical/support staff tips for searching patient records and opening records from hospitals outside of WesternU.

Provider tips for viewing your daily schedule of patient visits.

Clinical/support staff tips for modifying the provider of an existing appointment.

Clinical/support staff tips for pre-charting documentation, such as chief complaint and patient vitals, under the Rooming tab of an encounter in Epic.

Clinical/support staff tips for pre-charting documentation, such as chief complaint and patient vitals, under the Rooming tab of an encounter in Epic.

Clinical/support staff tips for using the Screenings activity / collect patient responses.

Clinical/support staff tips for entering patient SOGI information.

Clinical/support staff tips for documenting a telephone call with a patient.

Clinical/support staff tips for documenting a refill (prescription) encounter with a patient.

Provider tips for documenting the diagnosis of a particular patient's encounter.

This article provides an overview of key clinical areas within the Epic application. This is intended as a starting place for newly hired clinical/support staff. Please refer to your clinical leadership for workflows specific to your center.