WesternU Health IT Services

EHR account requests (including remote access), password resets, or account unlocks, Clinical technology issues (system, workstation, software issues).

Services (5)

EHR Account Request

For Student, Employee, and External User (non-WesternU) EHR Account Requests (new account, password reset, account unlock, etc).

Epic (EHR) Remote Access Request

For individuals requesting remote access to the Epic (EMR) System. Note: You must have completed the required HIPAA Training (https://support.westernu.edu/TDClient/1848/Port... to be granted access to Epic and/or the Remote Portal.

Report ECI Technology Issue

For reporting technical issues and/or concerns regarding the ECI Exam and Consult Rooms.

IT Issue (WesternU and Pet Health Centers Only)

For issues directly (and immediately) impacting a person, group, or department.

IT Request (WesternU and Pet Health Centers Only)

For (non-urgent) assistance regarding a clinical issue or request