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Clinical Password Reset
  1. Services
  2. WesternU Health Services
  3. Report Incident(s)
  4. Accounts and Access
For reset requests related to any clinical system
EHR Account Request
  1. Services
  2. WesternU Health Services
  3. WesternU Health IT Services
For Student, Employee, and External User (non-WesternU) EHR Account Requests (new account, password reset, account unlock, etc).
Epic (EHR) Remote Access Request
  1. Services
  2. WesternU Health Services
  3. WesternU Health IT Services
For individuals requesting remote access to the Epic (EMR) System. Note: You must have completed the required HIPAA Training (https://support.westernu.edu/TDClient/1848/Port... to be granted access to Epic and/or the Remote Portal.
Employee EHR Account Request
  1. Services
  2. WesternU Health Services
  3. WesternU Health IT Services
  4. EHR Account Request
For employees requiring access to Epic, or assistance with their existing Epic account.
External Student/Provider Account Request
  1. Services
  2. WesternU Health Services
  3. WesternU Health IT Services
  4. EHR Account Request
For non-WesternU students or providers requiring access to the medical records system(s).