My Recently Visited Services

To request a report regarding WesternU Health patients and/or clinical research


Use this form to request a PC upgrade if you have been informed that your PC is due for an upgrade.

Use this form for phone issues, such phone problems, call connectivity problems, static on the line etc.

Request a new SharePoint site, additional site features, or changes to an existing SharePoint site.

General IT Service Request. Searches for specific Service Requests are recommended before submitting a General IT Service Request. Incorrect submission of a General IT Service request may result in the Closure of the ticket with a redirect to the correct Service Request.

Form for requests and questions related to the classroom/personal recording system Mediasite.



For employees requiring access to Epic, or assistance with their existing Epic account.

For students requiring access to the Epic (including remote portal) and/or EyeSuite systems as part of their WesternU Health rotation

For non-WesternU students or providers requiring access to the medical records system(s).


Request a new IT project.

If you have forgotten or need to change your password, please follow these instructions

Process for appealing late fees assessed during a specific term.

To request a report regarding WesternU Health billing and/or finance



Service Request to relocate or add a Data Port for a wired connection.

Request or renew Banner access. Built-in approval process will get manager approval prior to authorization being granted.

Connectivity Problems over WiFi ONLY

To request a report regarding WesternU Health system security and/or system audits

Notify IT of an issue with SharePoint.