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Epic - Remote Access
version of Citrix Workspace available for download from the Microsoft Store does not properly launch Epic. You'll need to install Workspace directly from the Citrix website using one of the above
Clearing the Browser Cache / Removing Saved Passwords
items.
Click Clear Now.
Exit/quit all browser windows and re-open the browser.
Microsoft Edge
In the top right, click the Hub icon (looks like star with three horizontal lines).
Click the
WesternU Email Setup (Windows)
Question
How do I sync my WesternU email on my Windows computer?
Step-by-step
Note: These steps require you to have Microsoft Outlook installed on your computer. Outlook along
MFA support for Mac Mail
proceeding. If you do not wish to upgrade at this time, the recommended application, Microsoft Outlook for Mac works with older versions of macOS.
Process
Upgrade to Mac OS X 10.14 Mojave
Changing Printer Defaults (SHARP MFP)
between programs and printer models, and the instructions below will outline the process for the most commonly used applications at WesternU.
Microsoft Word, Excel, and PowerPoint (Office 2016 or
Deleting a SharePoint Site
Question
How do I delete a SharePoint Site?
Step-by-step
Deleting a SharePoint Site (Modern Team Site)
On the SharePoint Site, select the gear in the upper right corner as
WesternU E-mail Setup/Removal (iOS)
account information fill in the text fields then tap ‘Next’.
6) You will be asked to using Microsoft.
7) ‘Sign in’ using your WesternU email address and password.
8) Tap to
Unenrolling COMP iPads from MDM (Jamf)
but employees must have their device enrolled in the Microsoft Company Portal to be able to access email on their iOS or Android devices
If you wipe the iPad at any time, it will automatically re-enroll in Jamf and you will need to repeat this process
How to Send an E-Mail or Meeting Invite to a Large Distribution Group
recipients to a meeting request
Officially, Microsoft indicates that there is no way to Bcc a calendar meeting / invite. HOWEVER, we have found success with using the following method.
From
HSC GAIT Lab - AV Training
Zoom calls or Teams calls. The default camera for this setting is Camera 1 (The left camera, and also labeled 1). Both display monitors will go into PC Extended View while the remote audience will view
Use and Configure GlobalProtect
using your chosen MFA Method (Text, Authentication App, Etc.)
Once connected the icon will show a green checkmark and state Connected.
Using Remote Desktop
Open the Microsoft Remote
How To Create a Voice Over in PowerPoint
microsoft ... Record your voice over a PowerPoint presentation anytime you need to have the presentation available online for viewing
Ensure you have a quality microphone and a quiet space for recording
CHS-NW Classroom/Skills Lab - A/V Training
, all microphones will appear in this list. Please be sure to return microphones to their correct cabinet.
Camera
The Camera tab will allow you to select an active camera (For Zoom/Teams/Etc
COMP-NW Eastmoreland/Heritage Hall B - A/V Training
camera (For Zoom/Teams/Etc.) as well as change it's position. Tapping and holding a preset will save the current position into that preset. Each camera can have 3 presets.
Shutting Down
Turning
WesternU's IT Ecosystem
application for WesternU’s faculty and staff to visit with the intention of gaining a better understanding of our technology products and how they may or may not integrate
For our IT team to provide better