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IT Expenses Per User/FTE

  1. Knowledge Base
  2. Information Technology
items listed below are automatic cost increases associated with increases in headcount. Information Faculty/Staff Licensing Microsoft A5 Office 365 - $119.44 per FTE/year Adobe Acrobat

Recall an Email in Outlook

  1. Knowledge Base
  2. Information Technology
  3. Software & Applications
  4. Microsoft Office
need the message deleted due to HIPAA or FERPA violations, please submit a Misc. Mailbox Request.    Outlook Web Application (OWA) Microsoft does not allow the recall feature via

Deleting a SharePoint Site

  1. Knowledge Base
  2. Information Technology
  3. Microsoft 365 & SharePoint
Question How do I delete a SharePoint Site? Step-by-step Deleting a SharePoint Site (Modern Team Site) On the SharePoint Site, select the gear in the upper right corner as

How to Use Frame.io for Video Review

  1. Knowledge Base
  2. Online Education
  3. Content Creation
commenting, you will be prompted to enter in an email and preferred name only for the purposes of unique commenting identification by our team, but it does not create an account for you that requires

Software Center

  1. Knowledge Base
  2. Information Technology
  3. Software & Applications
> Microsoft System Center > Software Center 2. Once Software Center is opened, you should see a list of applications that are available to install. 3. To begin installing applications that you may

WesternU E-mail Setup (Outlook App)

  1. Knowledge Base
  2. Information Technology
  3. Computers & Mobile Devices
  4. Android
://apps.apple.com/us/app/microsoft-outlook/id951937596    Step-by-step *If you already have the Outlook app installed on your device: Open the options open Settings tap Add Account select email

WesternU Email Setup (Windows)

  1. Knowledge Base
  2. Information Technology
  3. Accounts & Access
  4. Email and Calendar
Question How do I sync my WesternU email on my Windows computer? Step-by-step Note: These steps require you to have Microsoft Outlook installed on your computer. Outlook along

Clearing the Browser Cache / Removing Saved Passwords

  1. Knowledge Base
  2. Information Technology
  3. Computers & Mobile Devices
items. Click Clear Now. Exit/quit all browser windows and re-open the browser. Microsoft Edge In the top right, click the Hub icon (looks like star with three horizontal lines). Click the

MFA support for Mac Mail

  1. Knowledge Base
  2. Information Technology
  3. Accounts & Access
proceeding. If you do not wish to upgrade at this time, the recommended application, Microsoft Outlook for Mac works with older versions of macOS. Process Upgrade to Mac OS X 10.14 Mojave

Using Rightfax to send faxes.

  1. Knowledge Base
  2. Information Technology
  3. Telephone & Voicemail
manager approval in the ticket. The Telecom team will schedule the application installation once the ticket has been received. Thank you, Telecom Team.

Changing Printer Defaults (SHARP MFP)

  1. Knowledge Base
  2. Information Technology
  3. Software & Applications
  4. Printing
between programs and printer models, and the instructions below will outline the process for the most commonly used applications at WesternU.  Microsoft Word, Excel, and PowerPoint (Office 2016 or

WesternU E-mail Setup/Removal (iOS)

  1. Knowledge Base
  2. Information Technology
  3. Computers & Mobile Devices
  4. Apple Devices
account information fill in the text fields then tap ‘Next’.   6) You will be asked to using Microsoft. 7) ‘Sign in’ using your WesternU email address and password. 8) Tap to

Unenrolling COMP iPads from MDM (Jamf)

  1. Knowledge Base
  2. Information Technology
  3. Computers & Mobile Devices
  4. Apple Devices
but employees must have their device enrolled in the Microsoft Company Portal to be able to access email on their iOS or Android devices If you wipe the iPad at any time, it will automatically re-enroll in Jamf and you will need to repeat this process

How to Send an E-Mail or Meeting Invite to a Large Distribution Group

  1. Knowledge Base
  2. Information Technology
  3. Software & Applications
  4. Microsoft Office
recipients to a meeting request Officially, Microsoft indicates that there is no way to Bcc a calendar meeting / invite. HOWEVER, we have found success with using the following method.  From

Intune Device Enrollment (iOS)

  1. Knowledge Base
  2. Information Technology
  3. Computers & Mobile Devices
  4. Apple Devices
microsoft ... Question How do I enroll my iOS device into the Intune Company Portal? Step-by-step Open the 'App Store' Search for 'Intune Company Portal' and download the application after