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Signing In and Saving to OneDrive

  1. Knowledge Base
  2. Information Technology
  3. Microsoft 365 & SharePoint
collaboration with Office: As a Microsoft platform, OneDrive works closely with Microsoft Office apps, such as Word or PowerPoint – when you launch one of these applications you’ll see a list of recent

How to Use Frame.io for Video Review

  1. Knowledge Base
  2. Online Education
  3. Content Creation
commenting, you will be prompted to enter in an email and preferred name only for the purposes of unique commenting identification by our team, but it does not create an account for you that requires

Using Rightfax to send faxes.

  1. Knowledge Base
  2. Information Technology
  3. Telephone & Voicemail
  4. Analog Lines and Faxing
manager approval in the ticket. The Telecom team will schedule the application installation once the ticket has been received. Thank you, Telecom Team.

Deleting a SharePoint Site

  1. Knowledge Base
  2. Information Technology
  3. Microsoft 365 & SharePoint
Question How do I delete a SharePoint Site? Step-by-step Deleting a SharePoint Site (Modern Team Site) On the SharePoint Site, select the gear in the upper right corner as

Software Center

  1. Knowledge Base
  2. Information Technology
  3. Software & Applications
> Microsoft System Center > Software Center 2. Once Software Center is opened, you should see a list of applications that are available to install. 3. To begin installing applications that you may

WesternU E-mail Setup (Outlook App)

  1. Knowledge Base
  2. Information Technology
  3. Computers & Mobile Devices
  4. Android
://apps.apple.com/us/app/microsoft-outlook/id951937596    Step-by-step *If you already have the Outlook app installed on your device: Open the options open Settings tap Add Account select email

Recall an Email in Outlook

  1. Knowledge Base
  2. Information Technology
  3. Software & Applications
  4. Microsoft Office
need the message deleted due to HIPAA or FERPA violations, please submit a Misc. Mailbox Request.    Outlook Web Application (OWA) Microsoft does not allow the recall feature via

WesternU Email Setup (Windows)

  1. Knowledge Base
  2. Information Technology
  3. Accounts & Access
  4. Email and Calendar
Question How do I sync my WesternU email on my Windows computer? Step-by-step Note: These steps require you to have Microsoft Outlook installed on your computer. Outlook along

Clearing the Browser Cache / Removing Saved Passwords

  1. Knowledge Base
  2. Information Technology
  3. Computers & Mobile Devices
items. Click Clear Now. Exit/quit all browser windows and re-open the browser. Microsoft Edge In the top right, click the Hub icon (looks like star with three horizontal lines). Click the

MFA support for Mac Mail

  1. Knowledge Base
  2. Information Technology
  3. Accounts & Access
proceeding. If you do not wish to upgrade at this time, the recommended application, Microsoft Outlook for Mac works with older versions of macOS. Process Upgrade to Mac OS X 10.14 Mojave

Changing Printer Defaults (SHARP MFP)

  1. Knowledge Base
  2. Information Technology
  3. Software & Applications
  4. Printing
between programs and printer models, and the instructions below will outline the process for the most commonly used applications at WesternU.  Microsoft Word, Excel, and PowerPoint (Office 2016 or

WesternU E-mail Setup/Removal (iOS)

  1. Knowledge Base
  2. Information Technology
  3. Computers & Mobile Devices
  4. Apple Devices
account information fill in the text fields then tap ‘Next’.   6) You will be asked to using Microsoft. 7) ‘Sign in’ using your WesternU email address and password. 8) Tap to

Unenrolling COMP iPads from MDM (Jamf)

  1. Knowledge Base
  2. Information Technology
  3. Computers & Mobile Devices
  4. Apple Devices
but employees must have their device enrolled in the Microsoft Company Portal to be able to access email on their iOS or Android devices If you wipe the iPad at any time, it will automatically re-enroll in Jamf and you will need to repeat this process

HSC GAIT Lab - AV Training

  1. Knowledge Base
  2. Information Technology
  3. Classroom Services
Zoom calls or Teams calls.  The default camera for this setting is Camera 1 (The left camera, and also labeled 1).  Both display monitors will go into PC Extended View while the remote audience will view

Elentra Support Routing

  1. Knowledge Base
  2. Online Education
  3. Elentra
Osteopathic Medicine of the Pacific (COMP)- Oregon/California Campuses Please submit your Elentra issue/request to the COMP team via their ticketing instance: Service Catalog - PreClinical