Information
*Due to the variance between Android devices, models, and versions, it is Techsupport's recommendation to use the Outlook app.
*Staff and Faculty Members will need to first complete Intune Enrollment on their device before email will sync to their devices
*If following these instructions on an iPhone, install the app using the link below and skip to step 5
https://apps.apple.com/us/app/microsoft-outlook/id951937596
Step-by-step
*If you already have the Outlook app installed on your device:
Open the options
open Settings
tap Add Account
select email account Email Account
and skip to step #6
- Open the Play Store
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=f2a8870f-471a-4587-958c-56a60ec3bcfd.png)
- Search for Outlook and select it
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=15d2eb4b-3962-4cb2-8baf-07d26f3cf7a2.png)
- Tap Install and allow the download to complete
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=bea20ac0-305c-42ab-baf1-b3be56fc651c.png)
- When the installation is complete, tap Open
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=2b0ac813-5456-45ab-938a-71f364735761.png)
- Once the App is open, tap Get Started, then Skip if prompted to add your Google account
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=a9999326-647e-45e8-a037-044f3f321daf.png)
- In the Email box, type in your full WesternU email address, then tap Continue
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=5767c1f1-c4e8-4705-9cfa-432e5502804c.png)
- Type in your WesternU password, then tap Sign In and then Skip when prompted to add another account
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=9b68c745-69ac-43ed-b0ee-45ef7ddcd35d.png)
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=e2a3c2ad-8f46-42e4-ad18-50ef0bcfae2a.png)