Search 85 Results

Can't Find What You Are Looking For? Sign In Now
You are currently not logged in and some search results only show up if you login.

How to Load a Video to the OneDrive

  1. Knowledge Base
  2. Information Technology
  3. Software & Applications
  4. Video Conferencing Solutions
files, we recommend adding the files to the OneDrive desktop app rather than using the Upload button on the website. On the OneDrive website, sign in with your Microsoft account, and then browse

AV Support Guide on HPC Breakout Rooms

  1. Knowledge Base
  2. Information Technology
  3. Classroom Services
panel. This was used for Video Conferencing between the Breakouts Room and Classrooms. However, the University/Colleges have switched over to Zoom/Teams, so this feature is no longer supported in the

Quick Parts for Word and Outlook

  1. Knowledge Base
  2. Information Technology
  3. Software & Applications
  4. Microsoft Office
microsoft ... Question How do I use Quick Parts in Microsoft Word and Microsoft Outlook Step-by-step Creating a Quick Part in Word Select the portion of text from your document and click

New Student IT Orientation Helpful Links

  1. Knowledge Base
  2. Student Services
Applications on Your Device(s) Instructions on how to install Microsoft Office applications on your device Setting Up the Microsoft Authentication App Instructions on how to set up and use

What to Expect After Graduation

  1. Knowledge Base
  2. Information Technology
Basic Information After you graduate, automatic changes are made to your Office 365 account, including OneDrive and installed applications.  Under our license agreement with Microsoft, once you

Purchasing Apps Through the Apple App Store (Employees)

  1. Knowledge Base
  2. Information Technology
  3. IT Purchasing
for iPad Enrollment are available: Managed in Jamf Intune is not needed. Unable to use Microsoft apps. We can purchase and push apps to your device. (Apps with In-App Purchase are

Why am I being asked to restart my Mac computer by WesternU TechSupport?

  1. Knowledge Base
  2. Information Technology
  3. Computers & Mobile Devices
  4. Apple Devices
computer needs to restart to apply a critical security or policy update, which may include updates to Microsoft Defender, system configurations, or compliance policies required by Western University

How do I get access to Resource Scheduler?

  1. Knowledge Base
  2. Space Management
Planning & Management Team and access will be granted. For questions on the next RS training provided by IT, email Carolyn Erdman at cerdman@westernu.edu

COMP-NW Conference Room User Guide

  1. Knowledge Base
  2. Information Technology
  3. Computers & Mobile Devices
using your laptop, please refer to the linked KB articles below. Connecting to External Displays If using Zoom, or Teams; you can't hear people, they can't hear you, or they can't see you. Please

WesternU Student Laptop Requirements

  1. Knowledge Base
  2. Information Technology
  3. Computers & Mobile Devices
WesternU, college purchased license). The exception being tablets running full versions of Microsoft Windows (e.g. Surface, Surface Pro, Surface Book, etc.); these devices are recommended because they

How to Install Office 365 Applications on Your Device(s)

  1. Knowledge Base
  2. Information Technology
  3. Software & Applications
  4. Microsoft Office
Instructions on how to install Microsoft Office applications on your device ... microsoft ... Why Should I Install Office 365 Apps? Installing the Office 365 Applications (Microsoft Outlook, Excel, Word, PowerPoint, OneNote, etc) can provide you with all the features of the

Advanced Threat Protection (ATP)

  1. Knowledge Base
  2. Information Technology
  3. Accounts & Access
  4. Email and Calendar
Question What is Advanced Threat Protection (ATP)? ATP is a service provided by Microsoft to provide protection in emails containing links and attachments How do I use Advanced Threat

How to Install Mediasite Mosaic for Windows Computers

  1. Knowledge Base
  2. Information Technology
  3. Educational Technology
  4. Mediasite
Question How do I record the Mediasite Mosaic personal recording software for Windows computers? Step-by-step Navigate to the WesternU Microsoft store to download the recording

Re-Enter Password for Email on iOS Devices

  1. Knowledge Base
  2. Information Technology
  3. Accounts & Access
  4. Email and Calendar
Question How do I re-enter my password after the 21-day expiration date? Every 21 days, Microsoft requires that you re-enter your password if your account is added to the Mail app on iOS

Using Rightfax to send faxes.

  1. Knowledge Base
  2. Information Technology
  3. Telephone & Voicemail
  4. Analog Lines and Faxing
manager approval in the ticket. The Telecom team will schedule the application installation once the ticket has been received. Thank you, Telecom Team.