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Before you can launch Epic from the portal web page, Citrix Workspace first needs to be installed on your computer. This article will outline the setup/installation process for Citrix Workspace, and address the fixes for known issues.
The minimum and recommended specifications for laptops to be used by students at the University.
Instructions on adding/removing your WesternU email to your MacOS devices through either Outlook or the Mac Mail app
This article is a step-by-step guide on adding a Network printer to a mac via an IP
Download links for the latest version of Examplify for Windows, Mac, and Ipads.
Instructions to submit and release jobs using the Pharos system
Information and connections instructions for the eduroam wireless network.
Instructions to allow a technician remote access to your computer.
Information related to working from home and IT Security.
Instructions for downloading, installing, configuring, and connecting to WesternU using the GlobalProtect VPN
Instructions on the setup and use of the built-in Mac Dictation settings.
Instructions for how to add a shared mailbox to Outlook
Issues with Multi factor Authentication (MFA) on Mac Mail.