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Instructions to allow a technician remote access to your computer.
The minimum and recommended specifications for laptops to be used by students at the University.
Information and connections instructions for the eduroam network.
Instructions for downloading, installing, configuring, and connecting to WesternU using the GlobalProtect VPN
Instructions for how to add a shared mailbox to Outlook
Information related to working from home and IT Security.
Issues with Multi factor Authentication (MFA) on Mac Mail.
Instructions on the setup and use of the built-in Mac Dictation settings.
Instructions to connect a MacOS device to the WesternU WiFi
Instructions to submit and release jobs using the Pharos system
Instructions on adding your WesternU email to your MacOS devices through either Outlook or the Mac Mail app
Summary of Self Service on Mac