Question
- How do I sync my WesternU email to my MacOS device?
There are two ways to add your WesternU email to your MacOS device, the Outlook app and the built-in Mac Mail app. Both procedures are outlined below.
Contents
Note: These instructions require that Outlook is installed on your device. Outlook and Office 365 apps can be installed from go.westernu.edu
- Open the Outlook app and enter your full WesternU email address. Then click next.
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=466a5107-702b-4949-9985-e565b358e0f0.jpg)
- Enter your WesternU password and click "Sign In"
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=2d1ab489-b11b-4603-873d-30e181ddef21.jpg)
- Complete the MFA verification
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=ecfa7a97-82a3-42f8-be5a-20b2ce1a0346.jpg)
- Click Start Using Outlook. You have successfully added your email to your MacOS device.
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=6fec99c1-863e-49f3-a53e-c4a9b788d4c8.jpg)
Note: These instructions require that your device is updated to MacOS Mojave (10.14) or higher. See this article for more information.
- Open the Apple Menu > System Preferences > Internet Accounts
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=a592ee60-2378-4b44-951e-3287f992b3ae.jpg)
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=4b0e9590-13a8-45fb-b52b-fcde6aca0d1f.jpg)
- Select Exchange as the account type
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=2228bb1c-de01-4134-acf8-26bdb5dd14a4.jpg)
- Input your name and full WesternU email address. Then click Sign In
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=de819b52-0cf1-4194-9153-7a225cd8d478.jpg)
- When prompted, click Sign In
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=ec671cb5-ca8f-44e7-b546-cfc63c26e309.jpg)
- Enter your WesternU password and click Sign In
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=35586690-1994-43db-8977-00d7ec127977.jpg)
- Complete the MFA verification
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=bdf27c58-6417-46bd-b2b8-1c42ab1e321a.jpg)
- Click Accept on the permissions prompt
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=d1f5bd13-4096-4253-a7e7-9bbc5f033696.jpg)
- Select the option you would like to sync, then click Done. You have successfully added your WesternU email to your MacOS device
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=4d6bdd86-cc0f-4ea1-9643-00d3942a9ac5.jpg)
1. Open the Apple Menu > System Preferences > Internet Account
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=f41ea829-db17-4172-a542-46d3d22c6c19.png)
2. Select your WesternU email account from the left side panel, once selected tap the ' - ' on the bottom left
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=5884a627-b2c4-465b-a273-c37533537675.png)
3. Confirm the removal of the account by selecting 'OK'
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=ae457a9c-30bb-4347-bec9-f865b5ab5e78.png)
4. Account has been successfully been removed