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New Employee IT Cheat Sheet
is recommended to use the Authenticator App for this.
Multi-Factor Authentication Instructions
Microsoft Authenticator Instructions
Set up Voicemail
Your voicemail will need setup
Getting Started with Epic: Review a Patient's Chart
patient's care team have bookmarked.
Adding a Bookmark
Link to top
1. Click on any tab in Chart Review and select an item.
2. Click the bookmark icon or Add to Bookmarks on the Chart
RWC Classroom AV Instructions
Teleconference Instructions:
Log into the teleconferencing session (Zoom, Teams, and others similar software), and the video source and audio sources should be configured automatically, however, it can
RWC Trendle Hall AV Training
Teleconference Instructions:
Log into the teleconferencing session (Zoom, Teams, and others similar software), and the video source and audio sources should be configured automatically
Top Hat Test Accommodations
enabled by Top Hat's Support team. Requests (including the course join code) can be submitted to support@tophat.com.
Headers
Top Hat allows for the inclusion of headers in
Getting Started with Epic: Document a Refill Encounter
Request
Link to top
To route a pending request from an encounter:
1. Open the Routing section.
2. Select the PCP from the Care Team button or
How to Get Ticket Updates & Escalate Tickets
Question
How do I ask for an update on a ticket, ask a question to the technician working on a ticket, or escalate a ticket if am I not getting updates/answers?
TeamDynamix Tickets
How to Add Non-WesternU Member (Blackboard Connect)
Question
How do I add a non-University community member to the emergency notification system?
Step-by-step
Send the individual the link to https