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- Knowledge Base
- Information Technology
- Accounts & Access
Instructions and information about Multi-Factor Authentication
- Knowledge Base
- Information Technology
- Accounts & Access
- Knowledge Base
- Information Technology
- Accounts & Access
Instructions on how to set up and use the Microsoft Authenticator app for use with WesternU Multi-Factor Authentication
- Knowledge Base
- Information Technology
- Accounts & Access
Issues with Multi factor Authentication (MFA) on Mac Mail.
- Knowledge Base
- Information Technology
- Microsoft 365 & SharePoint
How to log in and access Microsoft 365 applications.
- Knowledge Base
- Information Technology
- Accounts & Access
- Email and Calendar
- Knowledge Base
- Information Technology
- Accounts & Access
A document with useful instructions and service requests for users just starting out at the University.
- Knowledge Base
- Information Technology
- Information Security / Cybersecurity
- Knowledge Base
- Information Technology
- Classroom Services
- Zoom
- Knowledge Base
- Information Technology
- Software & Applications
For steps on creating a Docusign account with your WesternU email address.
- Knowledge Base
- Student Services
One place for new students to get information on topics covered during the New Student IT Orientation by TechSupport.
- Knowledge Base
- Information Technology
- Educational Technology
- Top Hat
This is a guide for students registering for Top Hat for the first time.
- Knowledge Base
- Information Technology
- Wireless & Networking
Information and connections instructions for the eduroam wireless network.
- Knowledge Base
- Information Technology
- Wireless & Networking
- Knowledge Base
- Information Technology
- Wireless & Networking
Instructions for downloading, installing, configuring, and connecting to WesternU using the GlobalProtect VPN