WesternU HIPAA Training and Certification

WesternU HIPAA Training and Certification

Important:

The following is required to be completed annually for any student or employee accessing PHI (protected health information) and/or providing (or participating in) patient care services on behalf of a WesternU Health Center.

Navigate to the Vector Solutions Training Site based on your respective role:

• WesternU Employees: Vector Employee


• WesternU Students: Vector Student


• WesternU Affiliate (contracted employee, non-WesternU university student): Vector Contracted/Affiliate

Login Information:

For Employees, you will log in with your WesternU credentials via multi-factor authentication (MFA):

For Students and Contracted/Affiliate Users, you will log in with your email, and the default password will be the first five characters of your email address.

Note:

Selecting the Forgot Password? option will allow you to reset and choose a new password:

Important:

If you're unable to log into the Vector Solutions Training site, please submit a request here: Service - Mandatory Training Assignme... or reach out to mandatorytraining@westernu.edu and confirm your account has been setup in the system.

Complete the required HIPAA and Bloodborne Pathogens Course

• To enroll in and complete the course, first navigate to My Assignments on the left-side navigation pane.
• Once selected, scroll to the bottom and select View Library under the Interested in Extra Training? section.

• In the search bar (top-right), type HIPAA and select the training option that specifies WesternU Health (Annual/Mandatory) Training.

• Click the large arrow next to Custom to be taken to the course

• When you are ready to begin, select Start Course and go through all sections of the guided training

• Once completed, you should receive a confirmation, as well as a downloadable certificate for your records

If you will require access to Epic, the electronic health record system for several WesternU Health Centers, you will need to request access via the following form: Clinical Support Form.

It can also be accessed by navigating to the Support home page and selecting Clinical Services.

When submitting the form, be sure to select Account Request (New Account, Account Unlock, Password Reset) from the drop-down asking "What system or application is this regarding?"  

Note: Failure to properly submit the form with your relevant rotation information may result in your request being cancelled.

Example Form:

You must have completed the mandatory HIPAA/Bloodborne Pathogens training before requesting access to the EHR. 

Account requests are processed in the order they are received, and can take up to two business days to review and complete based on current volume.

For issues accessing the training on Vector Solutions, please contact mandatorytraining@westernu.edu.

When submitting the Clinical Support Form form for access to the EHR, be sure to select Account Request (New Account, Account Unlock, Password Reset) from the drop-down asking "What system or application is this regarding?"  

Note: Failure to properly submit the form with your relevant rotation information may result in your request being canceled.

For status updates, you can navigate directly to your request via the link you will be provided via email (upon submitting) and request an update from the assigned technician, or contact Technical Support (909-469-5432 | techsupport@westernu.edu) to request a status update on your open request.