"Error 500 - Internal Server Error" when accessing YOU Portal

Question

  • How do I resolve the "Error 500 - Internal Server Error" when accessing YOU Portal (you.westernu.edu)?

Resolution

Additional Troubleshooting

  • You can confirm this is a local browser rather than a YOU Portal issue by attempting to access the YOU Portal in a different broswer or using Incognito Mode (Chrome). 
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Details

Article ID: 74276
Created
Thu 3/21/19 12:38 PM
Modified
Thu 3/21/19 12:40 PM