Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Blank
Knowledge Base
Information Technology
Enterprise Applications and Databases
"Error 500 - Internal Server Error" when accessing YOU Portal
"Error 500 - Internal Server Error" when accessing YOU Portal
Tags
you
portal
internal
server
error
Question
How do I resolve the "Error 500 - Internal Server Error" when accessing YOU Portal (
you.westernu.edu
)?
Resolution
This problem can be resolved by
Clearing the Broswer Cache
. (click on the link for instructions)
Additional Troubleshooting
You can confirm this is a local browser rather than a YOU Portal issue by attempting to access the YOU Portal in a different broswer or using Incognito Mode (Chrome).
Sign in to leave feedback
0 reviews
Blank
Blank
Blank
Blank
Print Article
Details
Article ID:
74276
Created
Thu 3/21/19 12:38 PM
Modified
Thu 3/21/19 12:40 PM
Deleting...
×
Share
Recipient(s)
- separate email addresses with a comma
Message
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://support.westernu.edu/TDClient/1848/Portal/KB/ArticleDet?ID=74276">https://support.westernu.edu/TDClient/1848/Portal/KB/ArticleDet?ID=74276</a><br /><br />"Error 500 - Internal Server Error" when accessing YOU Portal