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Network & Telecommunications
Telecom and Voicemail
Phone/Telecom Incidents
Phone/Telecom Incidents
Tags
telecom
general
phone
Overview
There is a problem with your Desk or Wall-Mounted Telephone.
Details
Selecting this service will open up a support ticket and notify the Telecom Team to fix your problem.
Usually the problem can be identified fairly quickly with a detailed explanation of what is happening.
If there is an overall problem with the telecommunications service provider, you may not be contacted directly but will receive an email that the issue has been resolved.
Additional Information
This request form is not for requesting new phone equipment such as headsets or new phones, it is intended to solve problems you are having with existing equipment.
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Check out this service I found in the Client Portal service catalog.<br /><br /><a href="https://support.westernu.edu/TDClient/1848/Portal/Requests/ServiceDet?ID=32740">https://support.westernu.edu/TDClient/1848/Portal/Requests/ServiceDet?ID=32740</a><br /><br />Phone/Telecom Incidents<br /><br />Use this form for phone issues, such phone problems, call connectivity problems, static on the line etc.