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- Knowledge Base
- Information Technology
- Computers & Mobile Devices
The minimum and recommended specifications for laptops to be used by students at the University.
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
- Windows
Instruction on the setup and use of the built-in Windows Dictation settings.
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
- Knowledge Base
- Information Technology
- Software & Applications
Summary of Software Center and what it does
- Knowledge Base
- Information Technology
- Wireless & Networking
Instructions for downloading, installing, configuring, and connecting to WesternU using the GlobalProtect VPN
- Knowledge Base
- Information Technology
- Software & Applications
- Student Software
- Examsoft/Examplify
Download links for the latest version of Examplify for Windows, Mac, and Ipads.
- Knowledge Base
- Student Services
NVDA is a Windows screen reader that is approved by Examplify.
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
Instructions on how to clear the cache and cookies on modern Desktop web browsers
- Knowledge Base
- Information Technology
- Accounts & Access
- Network & Shared Folders
Instructions on how to connect to a network folder in Windows 10.
- Knowledge Base
- Information Technology
- Accounts & Access
- Email and Calendar
Instructions to add your WesternU email account to Outlook on a Windows computer
- Knowledge Base
- Information Technology
- Wireless & Networking
Information and connections instructions for the eduroam wireless network.
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
Instructions to allow a technician remote access to your computer.
- Knowledge Base
- Information Technology
- Information Security / Cybersecurity
Information related to working from home and IT Security.
- Knowledge Base
- Information Technology
- Computers & Mobile Devices
- Windows