COMP iPad Re-Enrollment

Welcome to the iPad Self Re-Enrollment Page!

This article will walk you through the iPad Re-Enrollment Guide for COMP.

Part 1:  Removing All Current Profiles/MDM/Certificates

 

  1. Go to Settings > General > VPN&Device Management
    • You should see MDM Profile & CA Certificate 

     
     

  2. Click on CA Certificate and Remove Profile 


     

  3. Select Remove Profile


     

  4. Next, Click on MDM Profiles and Select Remove Management


     

  5. Select Remove

NOTICE  
DO NOT COMPLETE PART 2 WITHOUT COMPLETING PART ONE FIRST!
These steps must be completed BEFORE re-enrollment can be completed.

 

Part 2:  Re-Enrolling the iPad

  1. Open Safari (or preferred browser) and go to https://jss.westernu.edu:8443/enroll 
     
    • Enter your username (without the @westernu.edu) and password. Then click Log In


     

  2. Click the drop down menu and Select COMP


     

  3. Click Enroll


     

  4. Click Continue to install the CA Certificate


     

  5. A pop-up will show. Click Allow to download the CA Certificate Installation


     

  6. Then click Close on the new pop-up.



     

  7. Go to Settings > General > Profiles & Device Management
    • Click on the CA Certificate


     

  8. Click Install in upper right corner


     

  9. There will be a Warning page. This is normal. Continue by pressing Install in upper right corner. 


     

  10. Click Install Profile on the pop-up.


     

  11. Go back to Safari or (preferred browser)
    • Click Continue to install the MDM Profile


     

  12. Click Allow to allow the MDM Profile installation


     

  13. A new pop-up will appear. Click Close


     

  14. Go to Settings > General > Profiles & Device Management
    • Click on MDM Profile


     

  15. Click Install in upper right corner. 


     

  16. Click Install on the new pop-up.


     

  17. There will be a Warning page. This is normal. Continue by pressing Install in upper right corner.


     

  18. Click Trust on new pop-up that appears. 


     

  19. Go back to Safari (or preferred browser) and it should say "Enrollment Complete"
 
 
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Details

Article ID: 147185
Created
Wed 10/12/22 10:24 AM
Modified
Tue 1/24/23 2:09 PM