Enrolling your own iPad in Jamf - COMP/CPM

Tags ipad COMP CPM

DO NOT enroll Macs or iPhones. This program is for iPads only. Please follow your college instructions

Step-by-step

  1. Check your email, you will receive an enrollment invitation from Technical Support, click the link to continue.

  1. You will be asked to sign in with your WesternU Credentials

  1. Once signed in you will need verify your user name for device assignment, then click Enroll

  1. Click "continue"

  1. Click "allow"

  1. Go to the "settings" app and click "profile"

  1. Click on "CA Certificate"

  1. Click "Install"

  1. Go back to the web browser to continue the installation, you will be asked to download another MDM profile.
  2. Repeat from step 3, this time instead of "CA Certificate" the profile will be called "MDM Profile"

  1. Once completed, your iPad will be enrolled and several applications should be installed (this may take up to an hour depending on your internet connection)

Troubleshooting Steps:

If these troubleshooting steps do not resovle the problem, please call TechSupport at 909-469-5432

  1. Reset Network Settings (This will remove ALL Network connections on device, Wi-Fi Bluetooth etc) :
    1. Go to Settings > General > Reset > Reset Network Settings. (The iPad will restart and you will be prompted to join Wi-Fi and then please attempt enrollment again.) If Network Settings does NOT resolve issue, please move to Step 2 below.

Additional Information

Troubleshooting

  • What if apps did not install?
    • It may take a bit for all the apps to download based on your internet connection and the availability of Apple download servers.
    • You can just wait it out, contact TechSupport or install the apps manually. Everything is available on the App Store
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