Attendee Attention Tracking on Zoom

Hosts can see an indicator in the participant panel of a meeting or webinar if an attendee does not have the Zoom Desktop Client or Mobile App in focus for more than 30 seconds while someone is sharing a screen.. "In focus" means the user has the Zoom meeting open and is active.

Note: Attendee attention tracking doesn't use any audio or video tracking and only tracks attention while someone is sharing a screen.

Enabling Attention Tracking

  • Sign in to the Zoom web portal.
  • In the navigation panel, click Settings.
  • Click the Meeting tab.
  • Verify that Attention tracking is enabled.
  1. If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.

Using attention tracking

  • Sign in to the Zoom Desktop Client or Mobile App.
  • Start or join a meeting.
  • Click Manage Participants.
    An indicator displays in the Participants panel next to the name of any participant who does not have Zoom in focus for more than 30 seconds. 
    Note: The attention tracking indicator doesn't for participants using an older version (prior to 4.0) of the Zoom Desktop Client or Mobile App and only tracks while someone is sharing a screen.

Details

Article ID: 102856
Created
Tue 3/24/20 1:57 PM
Modified
Fri 8/21/20 2:45 PM

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