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Re-Enter Password for Email on iOS Devices

  1. Knowledge Base
  2. Information Technology
  3. Accounts & Access
  4. Email and Calendar
Question How do I re-enter my password after the 21-day expiration date? Every 21 days, Microsoft requires that you re-enter your password if your account is added to the Mail app on iOS

WesternU Student Laptop Requirements

  1. Knowledge Base
  2. Information Technology
  3. Computers & Mobile Devices
WesternU, college purchased license). The exception being tablets running full versions of Microsoft Windows (e.g. Surface, Surface Pro, Surface Book, etc.); these devices are recommended because they

Mediasite Desktop Recorder System Requirements

  1. Knowledge Base
  2. Information Technology
  3. Educational Technology
  4. Mediasite
System requirements To use MDR, your server should meet the following requirements: Mac OS X 10.8, 10.9 or 10.10 Microsoft Windows 10, Windows 8.1 (running in Desktop mode), Windows 8, or

IT Expenses Per User/FTE

  1. Knowledge Base
  2. Information Technology
items listed below are automatic cost increases associated with increases in headcount. Information Faculty/Staff Licensing Microsoft A5 Office 365 - $119.44 per FTE/year Adobe Acrobat

Recall an Email in Outlook

  1. Knowledge Base
  2. Information Technology
  3. Software & Applications
  4. Microsoft Office
need the message deleted due to HIPAA or FERPA violations, please submit a Misc. Mailbox Request.    Outlook Web Application (OWA) Microsoft does not allow the recall feature via

Using Breakout Rooms in MS Teams

  1. Knowledge Base
  2. Information Technology
  3. Software & Applications
  4. Video Conferencing Solutions
microsoft-teams ... What are Breakout Rooms? Breakout rooms allow a meeting organizer/instructor to split attendees into multiple online rooms for discussion and collaboration in Microsoft Teams Allows you to

Software Center

  1. Knowledge Base
  2. Information Technology
  3. Software & Applications
> Microsoft System Center > Software Center 2. Once Software Center is opened, you should see a list of applications that are available to install. 3. To begin installing applications that you may

WesternU E-mail Setup (Outlook App)

  1. Knowledge Base
  2. Information Technology
  3. Computers & Mobile Devices
  4. Android
://apps.apple.com/us/app/microsoft-outlook/id951937596    Step-by-step *If you already have the Outlook app installed on your device: Open the options open Settings tap Add Account select email

Clearing the Browser Cache / Removing Saved Passwords

  1. Knowledge Base
  2. Information Technology
  3. Computers & Mobile Devices
items. Click Clear Now. Exit/quit all browser windows and re-open the browser. Microsoft Edge In the top right, click the Hub icon (looks like star with three horizontal lines). Click the

WesternU Email Setup (Windows)

  1. Knowledge Base
  2. Information Technology
  3. Accounts & Access
  4. Email and Calendar
Question How do I sync my WesternU email on my Windows computer? Step-by-step Note: These steps require you to have Microsoft Outlook installed on your computer. Outlook along

MFA support for Mac Mail

  1. Knowledge Base
  2. Information Technology
  3. Accounts & Access
proceeding. If you do not wish to upgrade at this time, the recommended application, Microsoft Outlook for Mac works with older versions of macOS. Process Upgrade to Mac OS X 10.14 Mojave

Changing Printer Defaults (SHARP MFP)

  1. Knowledge Base
  2. Information Technology
  3. Software & Applications
  4. Printing
between programs and printer models, and the instructions below will outline the process for the most commonly used applications at WesternU.  Microsoft Word, Excel, and PowerPoint (Office 2016 or

What is iPaaS?

  1. Knowledge Base
  2. Information Technology
was selected on the ticket and would assign it to the party that handles Zoom requests. Employee Record Management: On a nightly basis, iPaaS is making sure employee records in our Microsoft systems

Remote and Hybrid Work Mandatory Training

  1. Knowledge Base
  2. Information Technology
talking over others and side conversations Follow up with remote attendees with any conversations once the virtual meeting has ended Consider utilizing Microsoft Teams for collaboration and

WesternU E-mail Setup/Removal (iOS)

  1. Knowledge Base
  2. Information Technology
  3. Computers & Mobile Devices
  4. Apple Devices
account information fill in the text fields then tap ‘Next’.   6) You will be asked to using Microsoft. 7) ‘Sign in’ using your WesternU email address and password. 8) Tap to