Self Service+ for macOS

What is Self Service+ ?

• Self Service+ is an application managed by WesternU IT to provide software, updates, account management features from your Apple macOS device
• Allows you to download software and access resources without the need to be an Admin on the device
• Works with Jamf Connect to sync your WesternU password to your device, you are able to view and manage your account in this application

Jump to a Section

1. Open Self Service+
2. Account Management
3. Explore Self Service+
4. Submit Software Request

1. Self Service+ app
2. Self Service+ menu bar icon
3. Explore Menu
   a. change your WesternU password
   b. open Self Service+ app
   c. open WesternU Support page
   d. user account
4. Resources
    

Account Management

• Access Account Management tools 
  1. Your WesternU Account
  2. Sync status of your WesternU Password with the local device password
  • Password Sync keeps your WesternU password in sync with your Mac's local password

• Change WesternU Password
  1. Click to change password
  2. After login enter new password
  3. Click "OK" to complete password change

Explore Self Service+

1. WesternU Resources
   • bookmarks to relevant WesternU services
2. Catalog
   • main folder for software
   • sub folders organize software
3. Notifications
   • notifications from managed software or WesternU IT
4. Updates
   • macOS updates that are managed by WesternU IT