Body
How Do I Make a Call with Microsoft Teams?
- Microsoft Teams can be used to make voice calls within the University for fellow Teams users
- Teams may also be used to call outside the University network to another Microsoft Teams account
- IF an external contact has a Microsoft email address or another organization that is using Microsoft they can be called through their full email address through either Call Contacts or /call and typing in their full email address
How to Make a Call
Internal Calls to a Teams Account
- Create a chat window with the person, and select the video or voice call feature
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=af7e30ed-3656-4020-8c6e-9681b4053a68.JPG)
- You may also use the "/call" quick command in the top search bar of Teams, and entering their name, to call them directly
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=4f9c4165-dc40-4ea5-ab4b-50b33ee07cda.JPG)
![](https://support.westernu.edu/TDPortal/Images/Viewer?fileName=79c02fa8-c1a3-4e41-87bd-357c96f01ed0.JPG)
External Phone Calls
- To make an external call using Teams to another Teams account, use the /call feature in the search bar, and enter their full email address attached to their Teams account
Additional Information